So Your Boss Gave You a Paycard – Now What?

open Posted:   March 28, 2016

You probably have some questions. Great! We have tons of answers, and a whole lot of resources to help you manage your paycard.

FEES: Curious about fees? Check out this list of the most common card fees, then read our Top 4 Ways to Avoid Fees blog post to make sure you’re using the card in the best way possible.

APP: Want to check your paycard balance on the go? Make sure you download the free SOLE Paycard app for Android or iPhone,* and set up your online account at solepaycard.com. The app and the website use two different logins, so you’ll need to create a separate username and password for each one.

COMMON ERRORS: Having an issue with your card? Read our blog post on the The 7 Most Common SOLE Visa® Payroll Card Use Errors & How to Avoid Them.

ALERTS: To stay on top of your account balance, monitor potential fraud and more, sign up for text* alerts by logging into solepaycard.com and selecting Alerts.**

ADDITIONAL DIRECT DEPOSITS: To get all your money in one place, sign up for direct deposit at your second job using your paycard. Just give your paycard’s routing number and account number to your manager at your other job. Find your routing number and account number at solepaycard.com after logging in, or on your SOLE Paycard mobile app by selecting “Direct Deposit.”

PERSONALIZE YOUR CARD: And now for the fun part: did you know you can use our ePix service to personalize your paycard with your name and a personal photo? That’s right—you can look at a photo of your kids, your significant other, your last vacation, or even a selfie every time you swipe your card.

FAQ: Didn’t find what you were looking for? Make sure you check out our FAQ. Can’t find answers there? Call our customer service line at 800-457-5809 between 5am-7pm PST Mon – Fri, and 7am – 2pm PST Sat. Follow us on social media for updates, contests, and more tips on avoiding fees:

SOLE Financial Facebook | SOLE Financial Twitter | SOLE Financial Youtube Channel

*Charges from your wireless provider may apply

**Fees may apply – see Cardholder Agreement for a full list of fees