No Hidden Fees.
Just clear and convenient.

We believe in transparency of our fee schedule. See our fees below and check the Cardholder Agreement that came with your card for any areas in question.

Have other questions? Check out our FAQ or contact us.


NOTICE TO CARDHOLDERS: This is not a complete list of fees. For a complete list of fees, please see your Cardholder Agreement.

  • Common Fees
    Fee
  • Enrollment Fee
    $0.00
  • Welcome Call
    $0.00
  • Direct Deposit
    $0.00
  • Marketing Materials
    $0.00
  • POS Purchases (Swiping your card as Credit or Debit)
    $0.00
  • POS Purchases w/Cash Back
    $0.00
  • ATM Cash Withdrawal Fee (SVC CHG ATM WITHDRAW)
    $2.95 (per transaction)
  • ATM Balance Inquiry (SVC CHG BALANCE INQ)
    $1.50 (per inquiry)
  • ATM Decline (SVC CHG NSF ATM)
    $1.00 (per ATM decline)
  • Bank Teller Withdrawal (SVC CHG CASH ADV)
    $0.00 once per pay period*, $7.00 thereafter *one teller withdrawal per pay period equal to net pay at no charge.
  • VRU Card Activation
    $0.00
  • VRU Balance Inquiry (DR ADJ BALINQ FEEREV)
    $1.00* (per inquiry) *balance provided once per call at no cost
  • VRU Card to Card Transfer (VRU C2C XFER-DR)
    $1.00 (per transaction)
  • Email and Text Alerts* (SVC CHG ADDFND MBL/EMAIL; SVC CHG REMFND MBL/EMAIL; SVC CHG LOWBAL MBL/EMAIL; SVC CHG WKYBAL MBL/EMAIL; SVC CHG SIGNTN MBL/EMAIL; SVC CHG BALINQ MBL/EMAIL )
    $0.25 (per alert received) *Standard data and text messaging rates from your wireless provider may apply
  • Email and Text Alerts* (declined transactions, card status change, suspected fraud, address change).
    $0.00 (per alert received) *Standard data and text messaging rates from your wireless provider may apply
  • Customer Service Live Agent Fee: Live Essential Account Troubleshooting (report disputes or resolve issues related to enrollment).
    $0.00 (per live agent call)
  • Customer Service Live Agent Fee (DR ADJ LIVE SPRT FEE): Balance inquiries, verbal transaction history requests, PIN or password resets that could have been performed via the IVR or website, etc.
    $3.00 (per live agent call)
  • Replacement Card Fee (SVC CHG REPLACE CARD)
    $10.00 (per card request)
  • EPIX Photo Card (SVC CHG E2E CARD)
    $0.00 first request, $10.00 thereafter
  • Online Bill Pay (ONLINE BILL PAY)
    $1.00 (per bill)
  • Card to Card Transfers WEB (SVC CHG CRD XFER DR/CR)
    $1.00 (per transaction)
  • Card to Account Transfer Fee (ACH DR REMOVE FNDS)
    $4.00 (per transfer)
  • Paper Statement Fee (STATEMENT FEE)
    $4.00 (per statement)
  • Foreign Currency Conversion Fee
    3% (per transaction)
  • Enroll Now
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